If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. Warm reminder: If you receive a product and want to return it, the customer needs to bear the return shipping fee.

Orders are generally cancelled due to payment failure or stock availability. In either case, your card is only charged once an order has shipped. If your order was cancelled, you may still see the original payment authorization. The payment authorization will be reversed within a few hours.

You can check your order status online. To receive an email with your order status, enter your order number and email address online.

No, our packing slips do not include pricing.

There is a field for promo code entry in the shopping cart.

Yes. Wildking offers free standard shipping on all orders above $60.00. For orders below $60.00, you will be charged a shipping fee of $5.99.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Wildking appreciates how hard you work for your money and do everything we can to get it back into your hands quickly. Usually within 3-5 business days after our distribution center receives your return. Refunds are credited back to the original method of payment. Gift card refunds can take up to 5-7 business days.

Wildking offers a variety of shipping options to ensure that your order arrives when you need it. All shipping and handling information can be accessed by clicking here.

Please note that sometimes the tracking data provided by carriers can be inaccurate.  We recommend checking areas other than your front door or porch such as side entrances. You may want to check with your housemates and neighbors as well.

If you do not have the package within 24 hours of the stated delivery time, please contact us: info@wildkinggear.com

There are several reasons why an order may be delayed. Typically, delays result from shipping delays such as inclement weather, or from order-related data discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number), your order may be delayed.

The time it takes to review your order will depend on your location, the item(s)ordered, and the shipping speed you selected. Estimates of shipping times are below:
Standard delivery service is 7-15 business days
Express delivery service is 6-8 business days

Please contact our customer service directly and they will follow up on your return and provide you with a return address.

Returns must be submitted within 30 days of the date your order was shipped. Start your return here.

We are sorry you are experiencing an issue with your product. Please contact our customer service directly and he will help you solve the problem.

You can check all your orders through our trackable logistics platform, please click: Tracking Orders

We offer size and fit guides on each product page. If you still have questions, our dedicated Customer Service team is always ready to help. Please contact Customer Service on the website.

Typically, we recommend sizing up to the next whole size if a half size is not offered.However, personal preference comes into play.

We offer several styles in wide width. To view wide width products, we suggest selecting your preferred width in the sizing section of the filter menu that is available on all our product list pages.

We are very sorry that the item you need is out of stock. When you try to select the size you need, if the item is out of stock, there should be a "notify when available'button. This will allow you to sign in or create an account with us so that we can email you when your size is back in stock.

In general, we recommend the following guidelines for cleaning footwear:
Cleaning: On a regular basis, brush away any surface dirt with a soft brush. After extended, rugged use, wash with mild soap and warm water. Be sure to rinse off all soap residue to avoid attracting more dirt.
Drying: Open footwear fully, remove insole and laces and dry at room temperature.Do not expose footwear to heat, as doing so can compromise any adhesive or materials used in constructing your footwear.

You can leave a product review on any product on our website. Go to the product page and scroll down to the "Customer Reviews" Section.In the Reviews section there is a button where you can select a star rating for your review and enter any additional comments.